Customer Service
At Hot Tub Plus, exceptional customer service is our top priority. From the beginning, we've committed to providing fair service, transparent pricing, and trustworthy advice for all our hot tub repairs. This commitment remains unwavering. No matter if you're seeking advice or buying our most luxurious hot tub, expect consistent service and attention.
Our extensive experience servicing hot tubs throughout Lincolnshire has equipped us with unparalleled product knowledge, contributing to our success. Our growing customer base reflects our dedication to being helpful, friendly, and adept at solving problems. We're here to help and support our customers through the hot tub purchasing process, delivery of their new hot tub and most importantly during their ownership too.
Just take a look at some of our glowing reviews...
"I have nothing but praise for Hot Tub Plus, a truly inspirational business who really do put their customers first and make each one feel special. After servicing, repairing and keeping our old hot tub going many years after it should have died we bought our new hot tub from them and despite the pandemic they installed it a few days before Christmas just as they said they would. The new hot tub is just fantastic and we know that Ian will not even think of selling a hot tub that isn't great quality, his judgement is to be trusted and I recommend Hot Tub Plus without hesitation or reservation - a fantastic company."
- Mr. B
"Absolutely fantastic service and we are blown away by how amazing our new hot tub is. Ian was so helpful in advising us to help us choose the right tub for us and he & Charlene worked really hard in cold weather conditions to instal it for us. Everything was explained really clearly & nothing was too much trouble. Fantastic Company to deal with. Thank you"
- Mr. M
" I would highly recommend this friendly business without any hesitation at all. They are so absolutely professional and know their stuff inside and out. They are not pushy with sales and you are treated with so much respect and not pushed or rushed into a sale. The aftercare service is also amazing too. The tub I purchased from them is a dream and I love it! Brilliant company! "
- Mrs. R
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